Privacy Policy & Notice of Privacy Practices

Effective Date: December 24, 2025

Last Updated: December 24, 2025

At Love Love Medical Clinic, we are committed to protecting your personal and health information. This document describes how we collect, use, and disclose information gathered through our website, lovelovemedicalclinic.com, and how we handle your Protected Health Information (PHI) under HIPAA.

1. Information We Collect

We collect information from you in two ways:

A. Information You Provide Voluntarily

• Contact Forms: When you fill out a form on our site, we collect your name, phone number, email address, and any message you provide.

• External Scheduling: When you click to schedule an appointment, you are redirected to Tebra, our third-party scheduling partner. Please note that data entered on Tebra is subject to their specific privacy and security protocols.

B. Information Collected Automatically

• Technical Data: Through our hosting providers (DreamHost / Omnis) and Google Search Console, we may collect basic data such as your IP address, browser type, and which pages you visit to improve our website’s performance.

2. How We Use Your Information

We use the information collected on this website to:

• Respond to your inquiries made via contact forms.

• Facilitate appointment scheduling through our partner, Tebra.

• Maintain the security and functionality of our website.

Note: We do not use your information for email marketing or newsletters, nor do we sell your personal data to third parties.

3. HIPAA Notice of Privacy Practices

As a medical provider, the privacy of your health information is governed by the Health Insurance Portability and Accountability Act (HIPAA).

How We Use Your Health Information

We may use and disclose your health information for:

• Treatment: To provide, coordinate, or manage your healthcare.

• Payment: To bill and collect payment from you, an insurance company, or another third party.

• Healthcare Operations: For clinic management, quality assessment, and improvement activities.

Your Rights Under HIPAA

You have the right to:

• Inspect and copy your protected health information.

• Request an amendment to your medical record if you feel it is incorrect.

• Request a restriction on how we use or disclose your health information.

• Receive an accounting of certain disclosures we have made of your health information.

4. California Privacy Rights (CCPA/CPRA)

Because Love Love Medical Clinic is located in California, residents have specific rights regarding their personal information:

• Right to Know: You may request to know what personal information we have collected about you.

• Right to Delete: You may request that we delete personal information collected through our website (subject to medical record retention laws).

• Right to Correct: You may request that we correct inaccurate personal information.

Note: Medical information governed by HIPAA is generally exempt from certain CCPA/CPRA provisions, as it is protected under stricter healthcare privacy laws.

5. Third-Party Links

Our website contains links to external sites, specifically Tebra for online scheduling. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to read the privacy policies of any linked site you visit.

6. Security

We take reasonable steps to protect the information submitted via our website. However, please remember that no transmission over the internet is 100% secure. For sensitive medical questions, we recommend calling our office directly.

7. Contact Information

If you have questions about this Privacy Policy or your medical privacy rights, please contact us at:

Love Love Medical Clinic 9356 Westminster Blvd.

Westminster, CA 92683

Phone: (714) 621-5683